What Data We Collect and Why We Need It
When you open an account with us, we collect the information you provide directly — your name, contact details and payment method identifiers such as your JazzCash mobile number, Easypaisa wallet reference or Raast ID. We also record transaction data each time a deposit or withdrawal
-
1
is processed, so that we can verify payments accurately and resolve any account queries you raise. Device data — your browser type, IP address and session timestamps — is logged automatically to maintain account security and detect unusual access patterns. We do not collect more than
-
2
we need to operate your account safely. Payment data linked to JazzCash, Easypaisa and Raast transactions is handled in line with the standards those payment rails apply to their own services. We do not sell, rent or share your personal data with third parties for marketing
-
3
purposes. Sharing with service partners happens only where it is necessary to process a transaction or fulfil a legal obligation under applicable Pakistani law. Where local law or regulatory requirements change how data must be handled, we update this policy accordingly. You can request a summary
-
4
of the data we hold on your account by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.